FAQs

It's a starting point for a healthy adult pet. Every pet is different, and we can adjust the portion as their needs change. You can also choose a custom portion or contact us about a tailored plan.

Yes. Mix Feeding lets you feed fresh food alongside their current food or alternate between the two day by day. It includes 15 full meals, two deliveries and two recipes.

You choose the food category and feeding plan. We rotate recipes throughout your subscription because we believe a healthy variety is the key to a complete and balanced diet.

Recipes may change depending on ingredient availability. If your pet follows a customized diet or has dietary restrictions, we’ll always stick to their approved diet.

Pets under one year old, or with health conditions or dietary restrictions, need a customized plan. The calculator can give a starting price indication; recipes and final pricing may change after we discuss your pet's needs.

No. Plans do not renew automatically. You order one plan at a time, and we'll contact you to discuss the next one. If you need to pause or make a change, contact us directly.

You can pay by CliQ, cash on delivery or bank transfer.

Orders placed by early Monday can be delivered the same week. Later orders are delivered the following week. Amman deliveries follow our Tuesday and Thursday schedule; we’ll contact you to confirm availability before delivery.

Delivery within Amman is free on our scheduled delivery days. For deliveries outside Amman, we’ll confirm availability and any delivery fee with you before payment.